Unemployment Tax Control Associates (UTCA,) a national service corporation and leader in unemployment tax management based in Springfield, announced today that they have been contracted by Sovereign Bank, one of the largest banking institutions in the United States. 

“We’re pleased about beginning this partnership with one of our nation’s largest financial services institutions and welcome them to our family of clients,” said Suzanne Murphy, President of UTCA.

Under terms of the agreement, UTCA will provide Sovereign Bank with effective solutions for unemployment cost management, utilizing a unique proactive and preemptive approach to managing unemployment costs.

“We selected UTCA after a careful, detailed evaluation of its services,” said Tom McAuliffe, Sovereign’s Director of Human Resources. “In addition, we compared what UTCA had to offer with what was being offered by other vendors and we felt UTCA was the best fit for our company.”

“Several factors were considered during our selection process,” explained Tammy Guiles, a Sovereign HR Project Manager who led the project team that conducted the vendor evaluations. “We learned during our review that UTCA had extensive experience in unemployment insurance and has a strong emphasis on customer service. These and other factors led to our decision to hire UTCA.”