Unemployment Tax Control Associates (UTCA) is proud to announce that Timothy Phelan has been promoted to Vice President of Client Services and Chief Legal Counsel. Phelan, a resident of Lynn, MA, manages the Boston-based office of UTCA and also serves as Lynn City Council President.

With more than ten years at UTCA, Phelan’s new title reflects his increased role in managing internal UTCA legal issues. While Mr. Phelan will continue to handle select cases for UTCA’s client base, he will see a significant shift in his duties as he assumes a more strategic role with the company, in keeping with UTCA’s growth. As Chief Legal counsel, Mr. Phelan will take the lead in negotiating client contracts for multi-state accounts, addressing client matters, and handling vendor negotiations on behalf of the company.

Timothy Phelan

Attorney Timothy Phelan

“Tim has absolutely earned this title. We rely on him to protect the interests of our firm and to carefully balance them against those with whom we do business. He has demonstrated the ability to preserve our interests while ensuring very high satisfaction levels from the outset of our relationship with others,” said Suzanne Murphy, President and CEO of UTCA. “Our growth has ushered in many changes for UTCA and we are impressed when a key player can step up and show the kind of leadership Tim has demonstrated.”

Phelan has served as a faculty speaker and trainer for numerous employer groups, including the nationally-recognized training companies Council on Education in Management and Lorman Education Services. Phelan also provides in-house legal guidance to staff and field associates.

“This is more than a title for me; it is a great honor,” said Tim Phelan. “To work with a talented and committed team in a company that provides such an important and respected service is very rewarding and I couldn’t be more pleased.”

About UTCA

UTCA is a service leader providing highly effective unemployment insurance cost management and reduction strategies to employers nationally. UTCA employs this industry’s most knowledgeable staff of professionals, including their own in-house legal staff, claim analysts, appeal administrators, hearing representatives and tax consultants. UTCA assists clients in reducing the costs and complexities of managing their unemployment compensation programs, utilizing a unique pre-emptive approach to dramatically reducing unemployment costs. By providing unparalleled customer solutions, they have earned the reputation as the “blue chip” company in the field of unemployment cost management.