With You At Every Turn.

We’re the only unemployment cost management firm offering a unique, time-sensitive system that tracks claims through every step of the administrative process, from start to finish. Our proprietary system allows clients to monitor the claim throughout its lifecycle, as well as to view, print and download actual claim documents and notices.

UTCA knows the importance of prompt and accurate claim administration. Unlike our competitors, our program has been designed to proactively address the often complex, time consuming and unfortunate aspects of claim management.

We respect the time and resources a client devotes to the separation process by ensuring their efforts are not wasted when we receive a claim. Late claims, missed opportunities and process errors are unacceptable outcomes at UTCA—and should be for any unemployment vendor. To avoid process issues that could result in overpayments, clients have several options to accurately furnish separation and wage information. Separation feeds (when chosen) are monitored and easily updated to keep pace with change dynamics, to ensure data transmission is efficient, correct and always relevant.

Alternatively, clients can submit separation information through our web interface, by email, or fax. Clients have the option of choosing the method most convenient to them!

Our system is flexible–allowing us to accurately process a high volume of claims with quicker turnaround, avoiding late claims and the loss of appeal rights. This ensures:

  • Preservation of appeal rights
  • Complete and accurate employer response at the initial determination level
  • Significantly reduced initial claim payments (critical for self-funding employers!)
  • Fewer hearings
  • Higher overall claim savings and program efficiency