Not getting the answers you need about your unemployment claims?
Do you think you’re paying unemployment claims you shouldn’t be?
Whether you’re using a vendor or handling this “in-house,” you deserve better!

Power of Partnership
Are you doing all the heavy lifting with your UI vendor or agent? Is the UI solution you were sold falling short? A truly effective unemployment management system balances technology, communication and expertise while keeping employers out of the “task loop” but always aware of their real-time activity. Accountability and responsibility should not be “value add,” but the cornerstone of a true partnership.
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News
MA DUA Modernization: What to Expect
As some of our clients may be aware, the Massachusetts DUA is scheduled to follow through on their plans for modernization on May 6th, 2025. While this change has been in the planning stages for some time, it appears there are many employers that do not have...
Understanding Connecticut’s Unemployment Changes for 2024
Like many states, Connecticut was burdened by a high volume of Covid-19 claims, benefit charges and federal borrowing. Increases in backlogs and UI fraud have also been a struggle. To improve the state’s UI Trust Fund and build long term sustainability, Public Acts...
National Unemployment Legislative Update – Q4 2022
State administration, legislators and UI agencies are still coming to grips with the post-pandemic UI environment. Some are still wrestling with ways to deal with insolvent trust funds, while limiting harsh penalties to employers. Many of these changes are...