Don’t Take Our Word for It…


Peter Pan Bus Lines
UTCA has successfully eliminated one area of frustration that we had given up all hope of controlling. UTCA took clear steps on our behalf and were genuinely invested in their partnership with Peter Pan Bus Lines from day one. UTCA saves money, time and frustration!
Human Resources, Peter Pan Bus Lines
Baystate Health Systems
When we began working with UTCA, after working with another vendor, we realized how much could be done to dramatically reduce our unemployment costs. Customer service is number one with UTCA. Their highly knowledgeable staff provides prompt feedback and direction – UTCA is a reliable partner, whose opinion we value. Their reports are very helpful in understanding savings and improvement areas. Manager training provides leadership the education needed to manage the UI process more effectively. Our return on investment has been significant. We highly recommend UTCA.
Dir. Employee Relations/HR Consulting, Baystate Health Systems

Senior Care Group


We have come to rely on UTCA to keep us informed, agile, and effective in managing our unemployment costs. As a healthcare employer, always looking to maximize our revenue, we value their management education and consulting. UTCA also provides very informative quarterly management reviews and transparent reporting to help us identify and address organizational trends early which helps improve employee retention.
Senior Vice President of Human Resources, Senior Care Group, Inc.


UTCA has been an invaluable asset to our company for the last 17 years. Their professional staff is truly an extension of our HR Team and has saved us countless hours and dollars on our unemployment program! Their unlimited consulting, pro-active approach to claims management, and assistance throughout the appeal hearing process has been particularly helpful. We highly recommend UTCA.
Employment and Benefits Administrator, Gralia Group / Arbors Assisted Living

US Airways

Frustrated with our UI vendor, we embarked on a nation-wide search for a service that could truly help us reduce our unemployment costs. UTCA has exceeded our savings projections. We can't afford NOT to use UTCA!
Director of HR Services, Corporate US Airways, Inc




“We have come to appreciate in UTCA’s consistently excellent service.  They are the most solid, informed and effective professionals in the business.  This is evident in their case management practices and never more obvious than in hearings. Our representatives are almost always lawyers exclusive to UTCA, with deep experience in this field.  The results are clear:  fewer hearings, more successes and lower costs!
Director of Human Resources, J.Polep Distribution Services


Since partnering with UTCA in 2011, we have realized significant gains in unemployment cost savings, allowing us to redeploy essential funds to continue operating services for our community’s most needy. This past year, UTCA’s program returned over $19 for every $1 invested. This has greatly assisted Pine Street Inn in fulfilling our financial responsibilities and ensuring greater stewardship of funds entrusted to our organization.
Pine Street Inn, Boston, MA


Birch did a market search for a vendor whose organizational strengths mirrored our commitment to doing things right. The decision to partner with UTCA has been a very good one. We are very pleased with their customer service standards and their ability to keep us informed and successful in managing this area of our business.
Director of HR Services, Birch Communications


Endicott College
Our experience with UTCA has been exceptional. They are true professionals at what they do and are always willing to go the extra mile. We can reach them easily when we have questions and can rely on their guidance. They have been our go to people for years and we can't see why anyone would use another vendor.
Direct of Personnel, Endicott College