The UTCA Pledge

A Time-Honored Promise

Since 1990, we have made a commitment to provide the best service in our industry focusing on the client, first and foremost. UTCA’s growth has always been organic, intelligent and selective so as not to compromise our integrity, service levels or outcomes. This kind of growth ensures critical resources aren’t stretched too thin to meet client needs; making certain promises made, are promises kept.

At UTCA, we know our time-honored commitment to integrity and passion to always serve the client’s best-interests is the only truly effective and sustainable business model in our industry. Our transparent fee structure (based on actual savings) ensures our interests are driven by capturing savings, not just new business!

The competition has different vision of what a national vendor should be. It’s obvious when looking at their emphasis on market share, bundling and acquisition. Providers offering a menu of highly automated, data-driven, payroll products cannot compete with the results generated by a specialized unemployment service.

Avoid the embarrassment and high cost of discount vendors who offer the same “solutions” and low pricing that resulted in unprecedented customer dissatisfaction (see NY Times article – “Contesting Jobless Claims Becomes a Boom Industry”).  If it sounds too good to be true…