The Teacher’s Apple.

Our Management Education program; praised by clients, employer organizations and many respected legal and management professionals — is the cornerstone of our business philosophy!

Reducing unemployment costs cannot be achieved without first developing the clients’ ability to effectively manage the factors that drive those costs. Our commitment to educating clients is reflected in our logo–the teacher’s apple.

UTCA’s highly-customized programs can be presented on-site, off-site, or online via webinar. We also host them at our corporate headquarters in Springfield, MA (minutes from Hartford, CT and Bradley International Airport) or in our Boston, MA offices. Management Education Programs are offered to full program clients at no additional cost.

To provide ongoing learning, there is a dedicated area of our website for Client Learning. We also issue our Topic of the Month client publication, which reviews workplace situations that can result in UI liability. This publication presents clear, succinct and practical guidance to assist employers in their efforts to manage workplace issues driving claim costs.

In addition, UTCA generates Case Recommendation reports as needed. When costly patterns of liability are detected, we furnish case-specific feedback and advice. Recommendations may involve suggestions at the supervisory level to more effectively manage the separation process (targeting avoidable cost issues). Alternatively, it may involve broader guidance regarding policy implementation or recommendations to change problematic terminology or enforcement.