Jan 13, 2014 | Blog
In the previous post we discussed the Disputed Claims Percentage (DCP) as a key metric and its relevance in gauging your organization’s UI program. This week we’ll take a look at the always-dreaded, over utilized, and deceiving appeal process. Viewpoints on hearings...
Dec 30, 2013 | Blog
Analytics have infiltrated every aspect of our lives, for better or for worse. In many cases, it’s just plain confusing. What numbers should you focus on? What’s truly relevant and what is, for lack of a better term, just “fluff”? Figuring out what to focus on when...
