UI Phone Hearings and Coronavirus – Temporary or New Norm?

Mar 17, 2020 | Blog, News & Press

We’ve seen state unemployment agencies transition to phone hearings as opposed to “live” or in-person hearings, for some time now. Amidst the COVID-19 scare and social distancing guidelines, states such as Massachusetts have limited the format to telephone-only. While...

Devil is in the Detail – Keys to Winning Attendance-based UI Claims

Feb 6, 2020 | Blog, News & Press

Winning an unemployment case is a difficult task as it is, even more so when it involves absenteeism or tardiness. Unfortunately, most absentee cases are determined by the final incident. It’s no secret we can’t be present for every final incident to ensure not only...

Rewrite, Refresh or Reissue? Are your unenforced policies putting you at risk?

Jan 17, 2020 | Blog

As we enter the 2020s, many of us have lofty goals for ourselves and our organizations. Whether it’s launching company-wide initiatives, “tweaking procedures” or revisiting marks we may have missed the previous year. As the year takes off, our laundry list can quickly...

Massachusetts Hikes Unemployent Tax Rates Again!

Dec 14, 2018 | News & Press

Despite a relatively healthy UI trust fund, and national trends lowering UI tax rates, the Massachusetts Department of Unemployment Assistance has confirmed that Tax Rate Schedule “E” will officially be enacted as of January 1, 2019. This schedule will effectively...

Paying for Permanent Vacations?

Jul 26, 2018 | Blog, News & Press

Rested :    Relaxed :   Returned to Work :  With the arrival of summer, most of us are enjoying the sunshine, flowers, cool breezes, picnics and those much-anticipated vacations. As employers, we balance the day to day operation around staff rotating through their...