The Difference is in the Details

In our industry, it is understood that in order to protect an organization from unwarranted claim costs, the most effective measures an employer can implement must occur before the employee has separated.

Despite this knowledge, our competitors remain committed to reactive service models, and are unable to address the source of avoidable claim costs.

The Other Guys

Our competitors think being “proactive” amounts to budgeting for inevitable cost increases and surrendering to the economy or state adjustment factors. The truth is, highly automated; de-centralized systems struggle just to meet response deadlines and standards. Overpayments happen with alarming frequency. Data driven payroll products, designed to simply monitor claim activity and cost data – offers very little in the way of intervention or true cost control. When it’s all said and done, all these programs really provide is hindsight, and everyone knows that old saying…

Our Approach

Since 1990, UTCA has provided truly proactive service and introduced this industry’s most reliable key metrics and benchmarks available. We do far more than mirror data generated from prior periods of labor and unemployment activity. At UTCA, we help identify and target cost drivers, then work closely with the client to develop solutions for reducing them. When other employers are budgeting for rate increases and cost overruns, the majority of our clients have experienced rate reductions and cost-savings across the board.*

Non-profit employers can generate direct savings through significant reductions in total benefits paid. This can be achieved without enrolling in risky, market-based trust fund programs with questionable administrative fees and subjective rating criteria. Properly controlled UI programs can be self-funded, allowing employers to isolate their individual liability and reallocate savings to mission-critical areas of their organization.

To find out if you are paying too much, contact us for a free (and hassle-free) account analysis at

*Actual net reductions and/or rate assignments verified with state agencies.

Management Education

Our Management Education program; praised by clients, employer organizations and many respected legal and management professionals — is the cornerstone of our business philosophy!


Our experienced team and in-house legal staff provides proven, field-tested guidance to our clients—directly impacting upon the “facts and factors” most commonly resulting in claim payment.