Employee Benefits

Performance Improvement Plans are effective in more ways than one!

Recently, we received a claim response from an employer indicating “Poor Performance” with regard to a salesman who had been terminated. Comments provided indicated that he had been on a Performance Improvement Plan (PIP) which required him to take his company issued laptop home with him. On the date the decision to discharge was made, the salesman had called out sick, and when the company went into his office, they found his laptop hidden in his desk drawer. The claimant was fired for violating the PIP. The claim was returned to the state as a discharge for misconduct. The claimant had been warned – via the PIP – of the requirement to take his computer home with him each night in an effort to help him meet his sales goals. Evidence that he failed to do so clearly existed. When questioned by the state, the claimant denied knowing he had to take the laptop home and alleged co-workers often left theirs in their office. The signed PIP was crucial to the employer’s case. The form clearly spelled out each and every objective the salesman was to meet. 

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Big Data, Big Confusion Part II: Hearing Run-Off Factor v. Win Percentage – The Real Measure of Wasted Time and Resources

In the previous post  we discussed the Disputed Claims Percentage (DCP) as a key metric and its relevance in gauging your organization’s UI program. This week we’ll take a look at the always-dreaded, over utilized, and deceiving appeal process. 

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Big Data, Big Confusion: What are your numbers telling you?

Analytics have infiltrated every aspect of our lives, for better or for worse. In many cases, it’s just plain confusing. What numbers should you focus on? What’s truly relevant and what is, for lack of a better term, just “fluff”? 

Achieving Unemployment Savings & Good Corporate Citizenship

Isn’t this an oxymoron? The reality: Successful organizations aggressively and proactively manage their unemployment program and costs. They are engaged and knowledgeable as to trends and key data points ultimately impacting their unemployment spend, and then mobilize to make timely adjustments.  Indeed, employers who keep a keen eye on unemployment cost by maximizing effective solutions (UTCA… smile) for managing those costs strategically and in response to claim activity ARE good corporate citizens!  How could that be?

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Marsh & McLennan Agency

Marsh & McLennan Agency is the leading insurance adviser for innovative solutions that empower businesses and individuals to succeed. The strength of our solutions lies in the quality of our team. Our 360° approach means we look at your company holistically, and create a custom plan that aligns with your business strategies, core values and culture. We believe collaboration and teamwork are the key to success and enjoy working with our clients to build personal and professional security.

 

Contact Information:
Marsh and McLennan Agency

500 Boylston Street, Suite 300
Boston, MA 02116
617-587-2300
 http://www.mma-newengland.com/

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