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Insights & Updates

Practical Unemployment Insurance Guidance for Employers

Explore timely industry updates and practical guidance from UTCA’s experienced team. Our articles help employers understand unemployment insurance developments, strengthen claims and tax processes, reduce avoidable exposure and make more informed workforce and financial decisions.

Record Overpayments Prompt Penalties for Employers and Their Unemployment Vendors

Mar 21, 2013

Billions in Unemployment Insurance overpayments recorded nationwide, have prompted the Federal Government to mandate state agencies to levy significant penalties on employers and their agents. In an effort to combat egregious claim processing errors and omissions (resulting in overpayments) effective October 21, 2013, employers and TPA’s must ensure claim response protocols meet new standards associated with timeliness and accuracy. A single failure to do so, or a pattern of failure, will incur loss of account credits or repayment funds currently provided. States have also been granted the ability to assess monetary and criminal penalties against employers and agents alike.

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UTCA Hosts 15th Annual Client Update

Nov 6, 2012

Unemployment Tax Control Associates (UTCA) hosted their 15th Annual Client Update at the Sheraton Monarch Place Hotel and Conference Center. “This year’s event was an overwhelming success. Our clients make this annual program remarkably entertaining and educational. Clearly, turnout at capacity levels, illustrates the value of these updates” said Suzanne Murphy.

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UTCA Promotes Timothy Phelan to Chief Legal Counsel

Oct 2, 2012

Unemployment Tax Control Associates (UTCA) is proud to announce that Timothy Phelan has been promoted to Vice President of Client Services and Chief Legal Counsel. Phelan, a resident of Lynn, MA, manages the Boston-based office of UTCA and also serves as Lynn City Council President.

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Enthusiastic Clients Share 14th Client Update with UTCA

Oct 6, 2011

Unemployment Tax Control Associates hosted their 14th Annual Client Update at the Sheraton Monarch Place Hotel and Conference Center. The UTCA Q&A Game show format returned due to its popularity, along with guest speaker Ross Giombetti of Giombetti &...

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Aesop / Frontline Technologies

Nov 18, 2010

Frontline Technologies, Inc., a privately-held Software-as-a-Service (SaaS) provider, automates the process of filling schedule openings and managing employee absences. Frontline's core product, Aesop, uses patented phone and web technology to help clients schedule...

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Employers Association of the Northeast

Nov 16, 2010

The Employers Association of the Northeast (EANE) traces its roots back to the early 1900's. The organization's goal then and now is to promote sound employee/employer relations. EANE does this by assisting member companies in improving policies and practices in...

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Society for Human Resource Management

Nov 3, 2010

The Society for Human Resource Management (SHRM) is the world's largest association devoted to human resource management.  Representing more than 190,000 individual members, the Society's mission is to serve the needs of HR professionals by providing the most...

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Marsh & McLennan Agency

Nov 1, 2010

Marsh & McLennan Agency is the leading insurance adviser for innovative solutions that empower businesses and individuals to succeed. The strength of our solutions lies in the quality of our team. Our 360° approach means we look at your company holistically, and...

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UTCA Celebrates 20th Anniversary at Annual Client Update

Oct 7, 2010

Unemployment Tax Control Associates (UTCA) again hosted their popular Annual Client Update at the Sheraton Monarch Place Hotel and Conference Center. This year’s program marked the 20th year anniversary of UTCA, founded by its President and CEO, Suzanne Murphy.  ...

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